Unreasonable Hospitality

Will Guidara

People will remember how you made them feel

Big Screen

Synopsis

Will walks us through how “unreasonable hospitality” and the relentless pursuit of excellence produce positive results—challenging us to always exceed expectations.

Outline

  • The pursuit of excellence
  • The daily huddle
  • Raindrops make oceans
  • Put intention to intuition
  • Scaling up
  • Creating a win win win
  • The nobility of service
SPEAKER PROFILE
Will Guidara

Will Guidara is the author of Unreasonable Hospitality

Unreasonable Hospitality chronicles the lessons in service and leadership Will has learned over the course of his career in restaurants. He is the former co-owner of the Manhattan restaurant Eleven Madison Park, which under his leadership received four stars from the New York Times, three Michelin stars and in 2017 was named #1 on the list of the World’s 50 Best Restaurants.

Guidara is the host of the Welcome Conference, an annual hospitality symposium that brings together like minded people to share ideas, inspire one another and connect to form community. A graduate of the hospitality school at Cornell University, he has co-authored four cookbooks, was named one of Crain’s New York Business’s 40 Under 40 and is the recipient of WSJ Magazine’s Innovator Award.

More to explore

Unreasonable Hospitality - The remarkable power of giving people more than they expect (Amazon UK)

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